Why Dashboard Redesign? 📈

An enterprise business analytics framework that is used by businesses to visualise their business data by connecting to their existing sales/operational system or databases and visualizes millions of data points crucial to the operations of medium-sized organizations.

This initial project was designed without any UX consultation and the number of hours spent on designing was considered non-billable.

Therefore, as the UX designer, I started working on a revamp as a side project from my personal hours as the USA client has not yet invested or was convinced to spend on the UX /UI Design stage.

1. Conducted a UX Audit

As a first step, I conducted a UX Audit for the existing web and mobile app dashboard to identify existing UX issues. In order to identify issues did a course in Interaction Design Foundation to learn about the best practices when designing dashboards and also did Guerrilla usability testing with 1 teammate who is familiar with the project and 1 more teammate who is not familiar with the interaction patterns used in the navigation to understand whether the interaction patterns are easily understandable (Measure no. of errors and time it takes).

Based on the learnings from the detailed course, user testing results and as with the knowledge gained from HexUI Course on the topic of designing Design Systems started working on this project revamp as a side project.

Presented to reporting manager about the findings from UX audit to convince management for time application for the side project